alpacojohn
Aug 25, 05:42 PM
Funny how I just came across this thread, as I'm in the middle of an Apple support nightmare as well (I have one of those MacBooks that just turns itself off for no reason - completely unacceptable). I have been routed through 12 people over 3 calls, with several promises of "expedited resolution"s but no tangible result.
Although it's possible (and likely) that the prevalence of the MacBook defects have been overblown, I do know that Apple's support process puts you through a lot of hoops to get any major issue resolved (e.g., replacing a clearly defective product). Each person I've talked to has been courteous, but in the end I still have no faith in their ability to actually solve my problem in a timely manner.
Frustrated Apple User
Although it's possible (and likely) that the prevalence of the MacBook defects have been overblown, I do know that Apple's support process puts you through a lot of hoops to get any major issue resolved (e.g., replacing a clearly defective product). Each person I've talked to has been courteous, but in the end I still have no faith in their ability to actually solve my problem in a timely manner.
Frustrated Apple User
kiljoy616
Apr 25, 01:34 PM
Strange Google is not on the lawsuit since they do the same. I guess its Apple turn to deal with privacy.
Popeye206
Apr 11, 02:17 PM
LOL at all of the people saying it's a big mistake and bad move on Apple's part. They know what they are doing. Why would they do something that would hurt their iPhone sales?!
They just put out the iPhone 4 verizon. If they refresh in June they will have to do both AT&T and Verizon. Otherwise, Verizon will always play second fiddle with updates. Dumb move. They are waiting for enough time to pass where it won't be just 6 months between verizon updates.
I don't think Apple is waiting because of the Verizon phone. I think they just are making more changes than just simple upgrades and it's going to take longer. I think they also see that iPhone4 sales are still heathy so why rush it?
Release iOS 5.0 this summer, then follow-up with the new iPhone5 in the fall. Keep up the momentum and slaughter the competition in the fall during the busiest season for gadgets.
I see nothing wrong with the iPhone5 in the fall. "Na sayers" can say what they want, but in the long run it does not matter as long as the iPhone5 is a healthy upgrade.
The only downside is, Apple may be so darn busy in the fall with new products, that you won't even be able to get in their stores!
They just put out the iPhone 4 verizon. If they refresh in June they will have to do both AT&T and Verizon. Otherwise, Verizon will always play second fiddle with updates. Dumb move. They are waiting for enough time to pass where it won't be just 6 months between verizon updates.
I don't think Apple is waiting because of the Verizon phone. I think they just are making more changes than just simple upgrades and it's going to take longer. I think they also see that iPhone4 sales are still heathy so why rush it?
Release iOS 5.0 this summer, then follow-up with the new iPhone5 in the fall. Keep up the momentum and slaughter the competition in the fall during the busiest season for gadgets.
I see nothing wrong with the iPhone5 in the fall. "Na sayers" can say what they want, but in the long run it does not matter as long as the iPhone5 is a healthy upgrade.
The only downside is, Apple may be so darn busy in the fall with new products, that you won't even be able to get in their stores!
Super Dave
Aug 7, 04:33 PM
I dont think the "Top Secret" stuff is really top secret. I think Apple needs some more time to develope a few things before releasing them out into the public. No reason to release buggy apps.
Remember, WWDC was pushed back this year. THey aren't done with Leopard just yet.
They certainly aren't done, but they're announcing it within the same length time frame as they did with Tiger if I recall.
I actually believed him on the "Top Secret" stuff. Every vista build changes, so it's good to not let too much out of the bag until Vista is either interface frozen or released.
David :cool:
Remember, WWDC was pushed back this year. THey aren't done with Leopard just yet.
They certainly aren't done, but they're announcing it within the same length time frame as they did with Tiger if I recall.
I actually believed him on the "Top Secret" stuff. Every vista build changes, so it's good to not let too much out of the bag until Vista is either interface frozen or released.
David :cool:
Xeperu
Apr 27, 11:43 AM
Just think of it like this, how hard would it be to fraud this? NObama's administration could whip one up in an hour the most.
While I personally don't doubt NObama is born in Hawaii, I doubt this will matter for one bit.
While I personally don't doubt NObama is born in Hawaii, I doubt this will matter for one bit.
ZoomZoomZoom
Sep 18, 11:13 PM
Let the "free market" decide? Oh wait, I forgot, for Macs there is no free market, it is basically a monopoly.
Yeah. I keep on thinking of going for a Thinkpad, but every time I think to how hooked I am on OS X, I can't do it. But I refuse to pay good money for now "outdated" hardware in a flagship notebook computer line. Ridiculous.
Yeah. I keep on thinking of going for a Thinkpad, but every time I think to how hooked I am on OS X, I can't do it. But I refuse to pay good money for now "outdated" hardware in a flagship notebook computer line. Ridiculous.
applebb
Apr 7, 11:27 PM
You people don't know the facts and are jumping to conclusions. You need to realize that this is a RUMOR site....
stukick
Apr 8, 06:19 AM
Apple at Best Buy sucks anyway. No one in the store knows anything about Apple products. I love eavesdropping on a customer and sales person while they try and answer or explain Apple products to a potential customer. Usually after the sales person walks away, I swoop in and answer any of the customer's questions...correctly. :)
pixelpp
Nov 29, 03:08 AM
I heard about this.
This garbage is making me furious.
Microsoft, get your butt out of the music business, you're lame, so very lame.
This garbage is making me furious.
Microsoft, get your butt out of the music business, you're lame, so very lame.
marmotmammal
Apr 6, 02:41 PM
As with many FCP users, I am very accustomed to the entire FCP workflow. The editing is awesome and fuss-free. Of course, there are always complaints. Compressor constantly gets low grades. Transcoding is painful to some. Nevertheless, FCP can activate multiple events so the computer can process these things unattended as I frolic in the park or do other things.
I've tried Premiere Pro and Sony Vegas. I have Premiere Elements 9 on hand if I need native AVCHD editing. But FCP has the guts I prefer. It's akin to my excursion from Pro Tools to Logic Pro. Ultimately I returned to Pro Tools for the editing features, irrespectively of the realtime bounce.
'hoping that the FCP upgrade next week is stellar. It will be painful to switch to another NLE.
I've tried Premiere Pro and Sony Vegas. I have Premiere Elements 9 on hand if I need native AVCHD editing. But FCP has the guts I prefer. It's akin to my excursion from Pro Tools to Logic Pro. Ultimately I returned to Pro Tools for the editing features, irrespectively of the realtime bounce.
'hoping that the FCP upgrade next week is stellar. It will be painful to switch to another NLE.
robwormald
Mar 22, 02:18 PM
What I'm looking forward to the most is playing with the web browsers on these machines. Our internal business applications run either in a JRE or in a web browser - on iPads we run them as full screen web apps. Works great.
Unfortunately Apple saw fit not to allow full screen web-apps to use the Nitro JS engine, so we're not seeing the same performance bumps there.
I demo'ed a Xoom for a few days - the web app support is frankly atrocious and was basically unusable - unfortunate as we're a Google Apps shop and the integration would have been nice. I don't hold out much hope for the other Honeycomb based tablets.
However, the reviews on the Playbook and WebOS tablets have been pretty stellar about the web browser - so I'm excited to see how webapps work on these (especially WebOS!)
Unfortunately Apple saw fit not to allow full screen web-apps to use the Nitro JS engine, so we're not seeing the same performance bumps there.
I demo'ed a Xoom for a few days - the web app support is frankly atrocious and was basically unusable - unfortunate as we're a Google Apps shop and the integration would have been nice. I don't hold out much hope for the other Honeycomb based tablets.
However, the reviews on the Playbook and WebOS tablets have been pretty stellar about the web browser - so I'm excited to see how webapps work on these (especially WebOS!)
Multimedia
Jul 28, 04:57 PM
I am a new Mac owner. I just bought my new 20 " iMac and I am learing aout the upcomming conference and possible new product releases. I
Would appreciate any thoughts on my question.
I am considering returning the new 20" I just bought in the 14 day period and taking the 10% hit and waitning to see if the iMac gets updated and I will repurchase. What is the likelyhood that the version I have will be updated. I would be bummed if I just bought it and I am at the end of a cycle. The $160 fee would actuallly be worth it to me to get thte latest. I would have to return it prior to the conference to stay within the 14 days but i may not want to loose out on lthe chance to get the latest.
Any thoughts on this 20 " model be increased with a new processor??
Thanks,
New Mac owner.....merk850
dont take it back.
I dont think that the difference will be that much, with the new systems.
If your happy with its performance then keep it.
A mild CPU boost isnt all that, and I doubt that the video cards will be upped that much.
I wouldnt take the hit in money lost, cause you can always sell it later down the line and get the lastest and greatest thats really a must buy.I respectfully disagree. I say take it back and be ready for a much faster iMac Core 2 Duo. You want the latest, take it back. It won't be the latest for many more weeks. Core 2 Duo will be the latest for two more years.
Would appreciate any thoughts on my question.
I am considering returning the new 20" I just bought in the 14 day period and taking the 10% hit and waitning to see if the iMac gets updated and I will repurchase. What is the likelyhood that the version I have will be updated. I would be bummed if I just bought it and I am at the end of a cycle. The $160 fee would actuallly be worth it to me to get thte latest. I would have to return it prior to the conference to stay within the 14 days but i may not want to loose out on lthe chance to get the latest.
Any thoughts on this 20 " model be increased with a new processor??
Thanks,
New Mac owner.....merk850
dont take it back.
I dont think that the difference will be that much, with the new systems.
If your happy with its performance then keep it.
A mild CPU boost isnt all that, and I doubt that the video cards will be upped that much.
I wouldnt take the hit in money lost, cause you can always sell it later down the line and get the lastest and greatest thats really a must buy.I respectfully disagree. I say take it back and be ready for a much faster iMac Core 2 Duo. You want the latest, take it back. It won't be the latest for many more weeks. Core 2 Duo will be the latest for two more years.
bilbo--baggins
Aug 25, 05:04 PM
The PowerMac G5 I bought last year had a fan that constantly 'clicked'. It took several calls to AppleCare to get it sorted. Before you got anywhere you had to speak to someone that could barely speak English, who you had to humour by following their instructions to reboot the computer, reset PRAM etc. Then they wanted to have a company collect my Mac and take it away for repair. Only if you're really stubborn do you actually get them to send you the part to fit yourself. Even then they couldn't agree on whether the old fan needed to be returned. They took my credit card details in case I didn't return the old fan, then the info with the new fan told me I didn't need to return the old fan. Then I phoned them to clarify this, and they told me I must return the old fan or I would be charged. Totally baffled, I rang yet again and this time was assured that I didn't need to return it. Complete shambles.
It's irritating from a personal point of view. But what really disappoints me is that this is the kind of service new customers are getting. So much for the halo effect - apple are tarnishing it themselves. I'm a long time Apple fan and a few buffoons (who have probably only worked for Apple for a few months) won't begin to damage my loyalty. But can the same be said for first time iPod or Mac users?
It's irritating from a personal point of view. But what really disappoints me is that this is the kind of service new customers are getting. So much for the halo effect - apple are tarnishing it themselves. I'm a long time Apple fan and a few buffoons (who have probably only worked for Apple for a few months) won't begin to damage my loyalty. But can the same be said for first time iPod or Mac users?
Zargot
Jul 20, 10:58 AM
I got it!
The Macintosh Quadra!
No, wait . . . .
;)
Pure Genius...
The Macintosh Quadra!
No, wait . . . .
;)
Pure Genius...
hcuar
Sep 19, 11:58 AM
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dethmaShine
Apr 19, 03:05 PM
Well you can see that with the Mac. About 3% worldwide marketshare but Apple makes tons of money with it.
And eveybody crys tears here when some 5 year old Windows games finally get ported to MacOS. You want that to happen with the iPhone and iOS compared to Android? Fine. But I'm sure 99% of iPhone buyers don't want that scenario.
Not trying to defend poor gaming on the macintosh, but android is the one getting year old titles now.
Just to make it more clear, marketshare is one small factor considered for game development. There's much more than that. For e.g. people paying for actual games, ease of code for a single graphic card [a big hassle for windows gaming].
Just read through?
And eveybody crys tears here when some 5 year old Windows games finally get ported to MacOS. You want that to happen with the iPhone and iOS compared to Android? Fine. But I'm sure 99% of iPhone buyers don't want that scenario.
Not trying to defend poor gaming on the macintosh, but android is the one getting year old titles now.
Just to make it more clear, marketshare is one small factor considered for game development. There's much more than that. For e.g. people paying for actual games, ease of code for a single graphic card [a big hassle for windows gaming].
Just read through?
Greeney
Aug 11, 10:24 PM
Personally I don't care, as long as its GSM...
SevenInchScrew
Aug 20, 09:40 AM
I laugh at both dirt games because of this...
Personally, I think Codemasters do a great job with racing games, but the problem is, the games they make are always a little more geared toward arcade-style racing. Realistic enough to really get you into the feel of rallying, or touring cars, or whatever, but not SO realistic that only pros can play the game. The early "Colin McRae Rally" games were tons of fun for that very reason. I only played the demo for Dirt though, so I can't really speak for it.
...Forza 3 online was a much unneeded step backwards.
I didn't like it at all either... until recently. They've finally added production hoppers, where everyone in the race is using the exact same car. It makes for some GREAT racing. I've only done a few races so far, but they have been some of the best yet.
Personally, I think Codemasters do a great job with racing games, but the problem is, the games they make are always a little more geared toward arcade-style racing. Realistic enough to really get you into the feel of rallying, or touring cars, or whatever, but not SO realistic that only pros can play the game. The early "Colin McRae Rally" games were tons of fun for that very reason. I only played the demo for Dirt though, so I can't really speak for it.
...Forza 3 online was a much unneeded step backwards.
I didn't like it at all either... until recently. They've finally added production hoppers, where everyone in the race is using the exact same car. It makes for some GREAT racing. I've only done a few races so far, but they have been some of the best yet.
yoak
Apr 6, 07:31 AM
Yup I guess as we deliver full "uncompressed" HD via HDCAM SR mainly our needs a rather different. To me Blu-ray is the worst of all formats fairly big cumbersome files that are still to compressed to be useful to any one professionally, and not small enough to simply chuck around on thumb drives.....
We don�t even have to go to HDCAM SR for delivery anymore. On our latest project we just brought a hard drive with the masters (in ProRes) and did a transfer right at the broadcast facility. That was nice.
I do see your point on the blu-ray file size though.
But when the promo department at the same broadcaster wanted to look at the programs to plan the promotion of the series it would be nice to drop them a blu-ray, knowing they would be able to watch it on any player.
EDIT: I do have to say it�s not often I miss the need for blu-ray, but it certainly do happen
We don�t even have to go to HDCAM SR for delivery anymore. On our latest project we just brought a hard drive with the masters (in ProRes) and did a transfer right at the broadcast facility. That was nice.
I do see your point on the blu-ray file size though.
But when the promo department at the same broadcaster wanted to look at the programs to plan the promotion of the series it would be nice to drop them a blu-ray, knowing they would be able to watch it on any player.
EDIT: I do have to say it�s not often I miss the need for blu-ray, but it certainly do happen
matt.smith
Apr 8, 01:07 AM
To be fair - Apple themselves were doing the same thing - in the UK at least.
I experienced, on a number of occasions, Apple Stores actually had stock in store available for reservation, but were forcing an entirely unnecessary, half an hour 'unboxing and setup' appointment.
With only a few of these slots available - more often than not - the store would have plenty of iPad 2 stock available, but no appointments, so reservations were stopped and Apple Staff denying (and laughing in my face) that they had any remaining stock.
I experienced, on a number of occasions, Apple Stores actually had stock in store available for reservation, but were forcing an entirely unnecessary, half an hour 'unboxing and setup' appointment.
With only a few of these slots available - more often than not - the store would have plenty of iPad 2 stock available, but no appointments, so reservations were stopped and Apple Staff denying (and laughing in my face) that they had any remaining stock.
dante@sisna.com
Aug 18, 04:40 AM
My goal is to buy a Quad G5 before the end of the year. I already have what is arguably the fastest 68k Mac (look at screen name for a clue) so I would like to also own the fastest PowerPC Mac Apple sold too.
Yes, I love my Quad G5 -- ROCK Solid. I agree with you.
And my MAC PRO 3.0 is on the way. But this Quad G5, still a great box -- highly recommend.
DJO
Yes, I love my Quad G5 -- ROCK Solid. I agree with you.
And my MAC PRO 3.0 is on the way. But this Quad G5, still a great box -- highly recommend.
DJO
LegendKillerUK
Apr 6, 10:46 AM
fingers crossed for no Over-heating issues, you know how those turbo speeds can get and how they've treated the 13'' Pros
Any overheating would be caused by the lack of appropriate thermal paste.
My experience is at best anecdotal but I tend to run Windows 7 in Parallels and have a flash stream running in Safari and the CPU doesn't go above 80c, which is perfectly acceptable. :)
Any overheating would be caused by the lack of appropriate thermal paste.
My experience is at best anecdotal but I tend to run Windows 7 in Parallels and have a flash stream running in Safari and the CPU doesn't go above 80c, which is perfectly acceptable. :)
jamesryanbell
Mar 31, 03:16 PM
Jobs was right. AGAIN.
When he speaks, listen.
When he speaks, listen.
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